Frequently Asked Questions
We are a Florida based company, and when purchasing through our website, only customers based in the state of Florida, USA will be responsible of a 6% tax charge.
- We only work with the safest online practices.
- Our site is certified and secure to protect every transaction and your information.
- You may use your favorite credit card through our safe online credit card processor.
- You may pay through PayPal without the need to register an account with PayPal.
- We welcome international orders, when the shipping and billing address are an exact match.
Creating a customer account will help you maintain all your records, repeat orders faster, have access from any computer, view order statuses and order history, and contact us with your current information for faster support.
We normally ship within one business day after receiving cleared payment and provide our customers with a tracking number.
We offer FREE shipping on all our domestic orders with the USPS First Class service. We may also offer other ground and/or expedited services according to our customer’s requests. UPS and FedEx services are also available.
Yes we may ship internationally and provide you with an international tracking number.
We’re located in Florida, United States.
Only by appointment and an approved request.
Yes, our products are currently distributed in Italy, Croatia, Argentina, Peru, and New Zealand and are looking to expand to other countries. Please contact sales@NutraHouse.com for our wholesale prices and distribution agreements.
Yes, we may receive all returns within 30 days of the date of purchase. Please contact our friendly support staff so we can provide you with a Merchandise Return Authorization (RMA) number.
We may provide a full refund on the order on all unopened bottles and unused products in their new, original, and factory sealed condition. A $3.00 re-stocking fee per product will be deducted from the refund.